HomeCase StudiesLiberty Dermatology & Laser Center
Specialty RCM Medical & Cosmetic Dermatology Austin, TX (5 Dermatologists)

Liberty Dermatology: Separating Medical vs Cosmetic Billing & Cutting Days in A/R to 20 Days

Automating patient credit card on file agreements for cosmetic services and optimizing medical lesion excision claims.

Published February 2026 5 min read
20 Days
Days in A/R
Industry-leading aging performance
100%
Cosmetic Pre-Pay
Zero uncollected cosmetic debt
98.9%
Medical Clean Rate
First-pass medical claim success

The Challenge

  • Confusion at patient check-in between insured medical skin exams and self-pay cosmetic treatments.
  • Lesion excision size documentation missing in clinical progress notes.
  • Delayed patient balance payments for non-covered cosmetic services.

The Solution & Strategy

  • Mandated pre-service payment collection for all self-pay cosmetic laser and aesthetic treatments.
  • Created EHR templates requiring dermatologists to document exact lesion excision sizes in centimeters.
  • Automated card-on-file billing agreements for patient medical deductibles.

Quantifiable Key Results

Days in A/R
20 Days
Down from 43 days
Cosmetic Bad Debt
0%
100% pre-service collection
Medical Clean Rate
98.9%
Up from 84.2%
"Separating cosmetic self-pay from insured medical billing cleared up patient confusion and brought our Days in A/R down to 20 days."
Dr. Jessica Vance, MDFounder of Liberty Dermatology

Actionable Takeaways for Practice Leaders

1
Collect 100% pre-service payment for self-pay cosmetic procedures prior to appointment delivery
2
Require exact lesion excision measurement in centimeters in EHR progress notes to support surgical coding

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