Specialty RCM Urology & Robotic Surgical Procedures Phoenix, AZ (7 Urologists)
Heritage Urology Center: Streamlining Robotic Surgery Claims & Reducing A/R to 21 Days
Navigating robotic-assisted laparoscopic surgery coding, prostate procedure authorizations, and lithotripsy facility billing.
Published March 2026 5 min read
98.9%
Clean Claim Rate
Robotic surgery claim accuracy
21 Days
Days in A/R
Down from 45 days
1.4%
Denial Rate
Reduced from 13.8%
The Challenge
- Robotic surgical technique add-on CPT S2900 denied by commercial insurance carriers.
- Prostatectomy and cystoscopy claims rejected for unbundling diagnostic vs therapeutic codes.
- Incomplete prior authorizations for shockwave lithotripsy procedures.
The Solution & Strategy
- Configured payer-specific rules in the billing engine flagging non-covered robotic add-on codes prior to submission.
- Assigned certified urology coders to review surgical operative notes for NCCI edit compliance.
- Automated ePA authorizations for all elective outpatient lithotripsy procedures.
Quantifiable Key Results
Clean Claim Rate
98.9%
Up from 83.1%Days in A/R
21 Days
53% drop in agingDenial Rate
1.4%
90% denial reduction"Robotic urological procedures require specialized coding. YAKKAY Healthcare brought our Days in A/R down to 21 days and virtually eliminated denials."
Dr. Steven Ross, MDPresident at Heritage Urology Center
Actionable Takeaways for Practice Leaders
1
Verify payer policy coverage for non-standard surgical technique add-on codes prior to claim dispatch2
Ensure diagnostic cystoscopy is not unbundled from primary therapeutic urological surgical proceduresReady to Achieve Similar Results?
Schedule a complimentary Revenue Cycle Audit for your practice to pinpoint billing leaks and clean claim opportunities.
Organization Profile
Organization:Heritage Urology Center
Specialty:Urology & Robotic Surgical Procedures
Location & Scale:Phoenix, AZ (7 Urologists)
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