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With high-deductible plans on the rise, collecting from patients is harder than ever. Here are strategies that work.
Clear communication of financial responsibility before the appointment is key. Utilizing online payment portals, offering payment plans, and training staff on financial conversations can significantly improve patient collection rates.
Why This Matters
Revenue cycle management is not just about billing; it is about the entire lifecycle of a patient account. From the moment an appointment is scheduled to the final payment, every step matters. Errors in the front office can lead to denials in the back office.
Conclusion
Implementing these changes can take time, but the payoff is worth it. Financial stability allows you to invest back into your practice and provide better care for your patients.